Privacy Notice

Privacy Notice

1. Introduction

The purpose of this document is to set out the handling of personal data by I Heart Local – Keynsham & Saltford, in accordance with General Data Protection Regulation (GDPR). It is your right to be informed of about how we (I Heart Local – Keynsham & Saltford) use your personal data.

2. Information supplied to I Heart Local – Keynsham & Saltford

We (I Heart Local – Keynsham & Saltford) ask you to provide certain details to complete your purchase. Such details are necessary in order to take payment and set up your membership. Information submitted to us at the time of ordering on our website, or in person, may include;

• Name of purchaser
• Name of member (if different)
• Payment details
• Delivery address
• Email address

3. Information stored by I Heart Local – Keynsham & Saltford

We will store information necessary to operate your membership. Any information supplied as part of your order, which is not deemed necessary for the purpose of operating the membership will not be retained by I Heart Local – Keynsham & Saltford. Information that will be held about a member may include;

• Name of purchaser
• Name of member
• Email address
• Date of order
• Date of issue
• Expiry date

4. Retention

Information as stated in section 3 will be retained for the length of the membership and for any reasonable period thereafter to enable I Heart Local – Keynsham & Saltford to refer to records if any queries or disputes should arise. Anonymised records may be held longer for the purpose of reporting and analysis.

5. Right to access

Under GDPR, you have the right to access any information we (I Heart Local – Keynsham & Saltford) hold about you at any given time and be informed about how it is being processed. This can be requested by email to Theresa@Iheartlocalcard.co.uk.

6. Right to rectification

Under GDPR, you have the right to rectify any personal data being held by us. If you identify any information as being incorrect. This can be requested by email to Theresa@iheartlocalcard.co.uk.

7. Right to be forgotten

Under GDPR, you have the right to have your personal data deleted. This can be requested at any time by email to Theresa@iheartlocalcard.co.uk, however, as I Heart Local – Keynsham & Saltford only hold information deemed necessary to deliver the terms of the membership, any deletion may result in the termination of your membership in cases where it becomes impractical to for us to continue.

8. Right to restrict

Under GDPR, you have the right to restrict any processing of your personal data. This can be requested at any time by email to Theresa@iheartlocalcard.co.uk, however, as we only process information as necessary to deliver the terms of the membership, any restriction may result in the termination of your membership in cases where it becomes impractical for us to continue.

9. Right to data portability

Under GDPR, you have the right to use any data we hold about you for your own purpose. You can request any personal data we hold about you by email to Theresa@iheartlocalcard.co.uk, however, we only hold limited personal data as outlined in section 3 and it is not an expectation that any such requests will be deemed necessary by either party.

10. Right to object

Under GDPR, you have the right to object to your personal data being used for certain tasks, such as direct marketing.

11. Marketing

From time to time, I Heart Local – Keynsham & Saltford may use your email address to communicate with you about your membership. This may include updates to the availability of special offers, news from participating businesses and reminders about the expiry date of your membership. You may request to opt out of future communications at any time by emailing Theresa@Iheartlocalcard.co.uk.

12. Third parties

Information may be shared with participating businesses for the purpose of verifying your membership. This will be limited to;

• Member name
• Member ID
• Expiry date

No other data will be transferred to third parties.